FAQs

Shipping

Packages are sent out in the order in which they are received. Once an order is received ( orders excluding resin items ), it will be shipped out the following business day. Shipping is 1 - 3 business days ( excluding weekends & holidays ). 

Returns / Exchanges

There are no refunds nor exchanges. We package our products with care. If upon arrival your package is damaged, please contact USPS. If there are any other problems with your order upon arrival, feel free to contact us to resolve the issue. 

Resin Items

All orders including resin items will be shipped out in the order that they are received. Please understand that these are custom made and have a turnaround time of 1 - 2 business days.

Contact Us 

Email : info@tnttayy.com